Data Deletion Instructions

Last Updated: 2026/06/20

This translation is provided for reference only. If there is any discrepancy between this translation and the Traditional Chinese version, the Traditional Chinese version shall prevail.
Important Notice: Deleting your account and data is a permanent action that cannot be undone. Please ensure you have backed up all content you wish to keep.

1. How to Delete Your AutoIP Account and Data

We provide two methods for you to delete your account and personal data:

Method 1: Delete Through Platform Interface (Recommended)

  1. Log into your AutoIP account
  2. Go to the "Account Settings" page
  3. Select the "Account Management" option
  4. Click the "Delete Account" button
  5. Read the deletion warning message
  6. Enter your password to verify your identity
  7. Click the "Confirm Delete" button

Processing Time: Immediate

Method 2: Request Deletion via Email

If you cannot log into your account, you can send an email to: cs@autoip.ai

Email Subject:Request to Delete AutoIP Account

Email content should include:

  • Your registered email address
  • Your account name (if you remember)
  • Reason for deletion (optional)
  • Identity verification information (e.g., last four digits of the phone number used during registration)

Processing Time: 5-7 business days

2. Remove Social Media Connections (Without Deleting AutoIP Account)

If you only want to disconnect social media accounts but keep your AutoIP account:

  1. Log into your AutoIP account
  2. Go to the "Social Account Management" page
  3. Find the social account you want to remove
  4. Click the "Disconnect" button next to the account
  5. Confirm the disconnection
Important: After disconnecting, we will immediately delete the authorization token for that social account, but you still need to revoke AutoIP's app permissions on each social platform.

How to Revoke AutoIP Permissions on Each Social Platform:

  1. Go to Facebook Settings
  2. Click "Apps and Websites"
  3. Find "AutoIP"
  4. Click "Remove"

Go to Facebook App Settings directly

  1. Go to Google Account Management
  2. Select "Security"
  3. Click "Third-party apps with account access"
  4. Find "AutoIP"
  5. Click "Remove Access"

Go to Google Permissions Settings directly

  1. Open TikTok App or website
  2. Go to "Settings and Privacy"
  3. Select "Security"
  4. Click "Manage My Account"
  5. Select "Apps and Websites"
  6. Find "AutoIP" and remove authorization

  1. Go to LINE Developers Console
  2. Select your Channel
  3. Find "Connected Services"
  4. Remove AutoIP's connection

Go to LINE Developers Console

  1. Go to X Settings
  2. Select "Security and Account Access"
  3. Click "Apps and Sessions"
  4. Find "AutoIP"
  5. Click "Revoke Access"

Go to X App Settings directly

3. What Happens When You Delete Your Account?

Data Deleted Immediately:

Data Type Deletion Time
Login credentials (email, password) Immediate
Social media authorization tokens Immediate
Brand information and settings Immediate
Generated content (posts, scripts, images) Within 30 days
Personal data (name, contact info) Immediate
Subscription plan information Immediate (subscription cancelled)

Data Retained (As Required by Law):

  • Transaction Records: Retained for 5 years (tax regulation requirement)
  • Invoice Information: Retained for 5 years (tax regulation requirement)
  • Anonymized Usage Statistics: Used for service improvement, cannot identify individuals
Note: Deleting your AutoIP account will not automatically delete content already published to social media platforms. You need to manually delete published posts or videos on each social platform.

4. Delete Specific Content (Without Deleting Account)

If you only want to delete specific generated content:

Delete a Single Post or Script:

  1. Go to the "AI Works Management" page
  2. Find the content you want to delete
  3. Click the "Delete" button
  4. Confirm the deletion

Delete Brand Information:

  1. Go to the "Brand Settings" page
  2. Clear or modify the information you want to delete
  3. Click "Save Changes"

5. Can Deletion Be Reversed?

Cannot Be Reversed: Once your account is deleted, all data will be permanently removed and cannot be recovered. We cannot restore deleted accounts or data.

Before deleting, we recommend:

  • Export any content you wish to keep
  • Cancel all active subscriptions
  • Back up important brand information
  • Confirm that you no longer need to use the Platform services

6. Data Deletion Issues & Support

If you encounter problems while deleting data, or have any questions about data deletion, please contact us:

We will respond to your request within 5-7 business days.

7. Related Policies

For more information on how we handle your data, please refer to:

Back to Home Privacy Policy Terms of Service